
Booking and any changes in arrangements must be made through the Events office. Provisional bookings will be held for 1 month only before automatic cancellation. Confirmation of bookings must be made in writing to the Events office; the confirmation constitutes a contract and you will be subject to our Terms & Conditions. A copy of promotional material or programme, including event title, must accompany the confirmation.
We are obliged to undertake a credit account application the first time a new account wishes to hire our facilities. Please note that we reserve the right to request a 100% deposit of the room hire charge and 50% deposit of the catering charges, both of which will be non-refundable. A credit application form will be sent to you if it is necessary.
Should confirmed bookings be cancelled and the rooms not re-let the following charges will be made: Less than 6 months but more than 3 months - 25% of total room hire, less than 3 months but more than 1 month - 50% of total room hire, less than 1 month - 100% of total room hire.
All charges will be subject to VAT, unless an exemption form has been received by the office prior to the event. All food and beverage costs will be subject to a 5% service charge. Please note that events held on a Sunday will be subject to additional charges, a full quote can be gained from the Events Office. The optional 10% restaurant service charge is not subject to VAT.
A full detailed invoice for all conference and catering services will be sent after the event. Payment is required within 30 days of presentation of the invoice; any delay in payment may incur statutory interest charges pursuant to The Late Payment of Commercial Debts (Interest) Act 1998.